Archive for March 2012

Booking a holiday

T= Travel agent
C= Customer

T: Good morning. Can I help you?
C: Yes, I hope so. We are looking for a honeymoon holiday, we want to travel to an exotic destination.
T: Ok, great! Have a seat and we’ll see what we can do. What exactly would you like?
C: We would like to get a good offer , we want something not too expensive… Can you show me brochures of exotic destinations?
T: Ok, let’s see these brochures… I would choose Rivera Maya or Cancún because you can get a special offer now and the Mexican culture is fascinating.
C: What do they include?
T: All is included.
C: Oh, perfect! We want to relax on the beach but we like to be active on holiday too.
T: In my opinión you should practice sports there. How about practicing ‘’snorkel’’ in the Caribbean sea?
C: That sounds good. How can we do that?
T: Your best option is to contract the special services in the hotel. You can choose the activities that you want to do in Mexico.
C: Ok.
T: Have you thought about visiting the most important monuments in México? If I were you I’d visit Chichén Itzá. It’s amazing!
C: Oh, yes! That would be great! We are going to think about all. Thank you very much! You have been very helpful.
T: You’re welcome, I hope to see you soon!

Image from here

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Enquiry letters

Look up the address of an English-speaking travel agency in the UK, The USA, Canada, Australia, Ireland or New Zealand and write to them requesting information about a holiday you might like to go on.

Writing tips

  • Explain clearly what information you would like to receive and what you want the reader to do in response to your letter.
  • Use a separate paragraph for each request.
  • Use simple rather than complex sentences
  • Be precise and concise and delete unnecessary information.
For further information on enquiry letters click here

Sample letter of enquiry:

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A visit to the airport

Here you are the recording and pictures of the guided visit in English to the airport of Málaga. Sorry for the delay! Rather tied up all this time.
I hope you like it!

We learnt may things about airports and travelling, don't you agree?

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